Privacy Policy

Privacy Policy

Last updated: 20 May 2026

1. Who We Are

This website is operated by Bling Girl Online (Pty) Ltd.

Bling Girl is a South African beauty and cosmetics business offering a range of beauty products, including UV gels, acrylic nail systems, nail and beauty tools, machinery, lashes, body mists, skincare, cosmetics, and related beauty products. Bling Girl’s website terms describe the business as operating in the beauty and cosmetics industry and offering these categories of products.

Website: www.blinggirl.co.za
Company: Bling Girl Online (Pty) Ltd
Address: Shop F02, 103 Industrial Road, Main Reef, Amalgam China Mall, Johannesburg, South Africa
Email: blinggirlofficial@gmail.com
Phone: +27 (10) 007-0704

Bling Girl’s contact page lists Bling Girl Online (Pty) Ltd, the Johannesburg shop address, email address, and phone number.

2. Purpose of This Privacy Policy

At Bling Girl, we are committed to protecting your privacy and ensuring that your personal information is collected, processed, stored, and used responsibly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, share, store, and protect your personal information when you use our website, create an account, place an order, contact us, subscribe to marketing, or interact with our online store.

By using this website, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

3. Personal Information We Collect

We may collect the following personal information from you:

• Full name
• Email address
• Phone number
• Billing address
• Delivery address
• Order details
• Payment confirmation details
• Account login details
• Customer service messages and enquiries
• IP address
• Device and browser information
• Website usage and browsing activity
• Marketing preferences
• Information provided through contact forms, checkout forms, or account registration forms

We collect this information when you:

• Create an account
• Place an order
• Make a payment
• Contact us
• Subscribe to marketing communication
• Complete a form on our website
• Browse or interact with our website
• Communicate with us through email, phone, WhatsApp, or other customer service channels

4. How We Use Your Personal Information

We use your personal information for the following purposes:

• To process and fulfil your orders
• To arrange delivery through our courier partners
• To confirm payment
• To communicate with you about your order
• To provide customer support
• To manage your online account
• To process returns, exchanges, refunds, or cancellations
• To send order updates, invoices, and delivery notifications
• To improve our website, products, and services
• To detect and prevent fraud or unauthorised transactions
• To comply with legal, tax, accounting, and regulatory obligations
• To send marketing communication, where you have consented or where permitted by law

Bling Girl’s current website terms state that order processing is subject to availability and receipt of payment, and that delivery is confirmed by email.

5. Payments

We may use third-party payment service providers to process payments securely.

We do not store your full card details on our website. Your payment information is processed directly by the relevant payment provider according to their own security standards and privacy policies.

Payment providers may process information such as:

• Cardholder details
• Transaction amount
• Payment status
• Fraud-prevention information
• Bank or payment verification information

Your payment information may be used only for payment processing, payment verification, fraud prevention, refunds, and related financial administration.

6. Delivery and Courier Partners

To deliver your order, we may share necessary personal information with our courier partners, including The Courier Guy.

This may include:

• Your name
• Delivery address
• Phone number
• Email address
• Order reference
• Parcel information
• Tracking or waybill details

This information is shared only where necessary to arrange, process, track, and complete delivery of your order.

Bling Girl’s website states that deliveries are made to physical addresses and that courier fees are calculated based on the size and weight of the purchase.

7. Account Registration

If you create an account on our website, we may store the personal information you provide in your user profile.

You may be able to view, edit, or update certain personal information in your account. Website administrators may also access account information where necessary for customer service, order fulfilment, website administration, fraud prevention, or legal compliance.

You are responsible for keeping your login details confidential.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, support account login functionality, analyse website traffic, and assist with marketing or advertising.

Cookies may be used to:

• Keep items in your shopping cart
• Remember login details
• Remember display or website preferences
• Analyse website performance
• Improve website functionality
• Support remarketing or advertising campaigns
• Help us understand how visitors use the website

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website features, including checkout, account login, and cart functionality.

9. Marketing Communication

Where permitted by law, we may send you marketing communication about our products, promotions, specials, new arrivals, and updates.

You may unsubscribe from marketing emails by following the unsubscribe instructions in the email or by contacting us directly.

We may use email marketing, social media advertising, remarketing, and similar tools to communicate with customers and website visitors.

10. Embedded Content and Third-Party Links

Our website may contain links to third-party websites or embedded content, such as videos, images, maps, social media posts, payment gateways, courier tracking pages, or external tools.

Third-party websites may collect data about you, use cookies, track your interaction, or process your information according to their own privacy policies.

Bling Girl is not responsible for the privacy practices, content, or security of third-party websites.

11. Who We Share Your Personal Information With

We may share your personal information with trusted third parties where necessary for business, legal, operational, and customer service purposes.

These third parties may include:

• Payment processors
• Courier and delivery companies
• Website hosting providers
• IT support providers
• Email and marketing service providers
• Accounting and bookkeeping service providers
• Fraud prevention and security service providers
• Legal, tax, or regulatory authorities where required by law

We only share the information necessary for the relevant purpose.

We do not sell your personal information.

12. How Long We Keep Your Personal Information

We keep your personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required by law.

We may retain order, transaction, invoice, delivery, and customer service records for purposes such as:

• Order fulfilment
• Customer support
• Returns and exchanges
• Accounting and tax records
• Legal compliance
• Fraud prevention
• Dispute resolution

Where information is no longer required, we will delete, anonymise, or securely restrict access to it where reasonably possible.

13. Protection of Personal Information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

• Secure website access
• Password-protected systems
• Limited staff access to customer information
• Secure payment processing through third-party providers
• Website security monitoring
• Administrative access controls

However, no online system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

14. Your Privacy Rights

Subject to applicable law, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of personal information where legally permitted
• Object to certain processing of your personal information
• Withdraw consent where processing is based on consent
• Request that we stop sending you direct marketing communication
• Lodge a complaint with the relevant data protection authority

Some information may need to be retained for legal, tax, accounting, security, or administrative reasons.

15. Children’s Privacy

Our website and products are not intended for use by children under the age of 18 without the consent or supervision of a parent or legal guardian.

We do not knowingly collect personal information from children under 18 without appropriate consent. If we become aware that we have collected such information, we will take reasonable steps to delete it.

16. International Users

The standard offering on this website is available to South African customers only, as stated in Bling Girl’s payment terms.

If personal information is processed or stored by third-party service providers outside South Africa, we will take reasonable steps to ensure that such processing is done securely and in accordance with applicable data protection requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and the “Last updated” date may be amended accordingly. You are encouraged to review this Privacy Policy regularly to stay informed about how we protect your personal information.

18. Contact Us

For any privacy-related questions, access requests, correction requests, deletion requests, or complaints, please contact us:

Bling Girl Online (Pty) Ltd
Email: blinggirlofficial@gmail.com
Phone: +27 (10) 007-0704
Address: Shop F02, 103 Industrial Road, Main Reef, Amalgam China Mall, Johannesburg, South Africa